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Shipping & Returns

M.Fredric Order Processing Time:

All orders are processed pending availability and credit card verification. Orders placed Monday through Thursday before 12pm PST will begin processing on the same day. Orders placed on Friday after 9:00am PST and through the weekend will begin processing on the following Monday (If a national holiday falls on a Monday, orders will begin processing on Tuesday).

 

Free & Fast Shipping!

FREE GROUND SHIPPING on all orders over $100! 

Order total must exceed $100 prior to tax or shipping charges. Free shipping rates are for US orders within the 48 contiguous states. Restrictions may apply to bulky, long, or oversize items. International orders will incur additional shipping charges.

Most orders ship within 1-3 business days, regardless of chosen shipping method.

*Ground Shipping to a west coast state will take 1-2 days. 

*Ground Shipping to an east coast state will take up to 5 days.

*We do not guarantee that all orders will arrive in the suggested transit time. These times are provided by UPS.* 

 

14 Day Return Policy!

Returned items must be sent back and received to our office within 14 days of receiving your original order! After 14 days, you will have 30 days from the point of purchase for store credit or exchange.

FREE Returns for orders over $100! 

For any order valued at over $100 simply follow the steps:

  • Log on to your MFredric.com account
  • Click on the “My Account” tab
  • Go to “Completed” on the left hand side
  • Click “Returns” on the right
  • Check off which item and complete form
  • We’ll send you a return label during business hours Monday - Thursday 9:00 am to 5:00 pm

 

For any order that does NOT qualify for free returns simply follow these steps:

  • Log on to your MFredric.com account
  • Click on the “My Account” tab
  • Go to “Completed” on the left hand side
  • Click “Returns” on the right
  • Check off which item and complete form
  • Send package to:

 

MFredric.com
ATTN: Web Returns
28024 Dorothy Drive
Agoura Hills, CA 91301

Keep in mind, you are responsible for shipping charges.

 

If there are any questions or concerns, please contact 1(818)597-0313 or email customerservice@mfredric.com


More Shipping Info...

What Countries do you ship to?

MFredric.com ships to most locations throughout the world. Please Email customerservice@mfredric.com for more information.

Processing Guidelines

All orders are processed pending availability and credit card verification. Orders placed Monday through Thursday before 12pm PST will begin processing on the same day. Orders placed on Friday after 9:00am PST and through the weekend will begin processing on the following Monday (If a national holiday falls on a Monday, orders will begin processing on Tuesday).

MFredric.com will contact you if the merchandise you have ordered is out of stock or if additional identification is needed for credit card verification.

Most items ordered are processed within 48 hours however some items may take up to 5 business days. Processing times may be longer for certain items, as referenced on an items product page.

Our offices and/or UPS are closed on the following days. Processing and shipments will resume the next business day.

MEMORIAL DAY
INDEPENDANCE DAY
LABOR DAY
THANKSGIVING DAY
DAY AFTER THANKSGIVING
CHRISTMAS DAY
NEW YEARS EVE & DAY

Domestic Shipping Costs and Methods

Standard Ground Shipping - within the continental USA

  • Delivery within 2-5 business days
  • Free Ground Shipping - for all domestic orders over $100
  • Allow additional time for order processing (see processing guidelines)
  • We do not currently ship to P.O. Box/APO/FPO addresses.

Standard Ground Shipping - to Alaska and Hawaii

  • Delivery within 2-5 business days
  • Shipping fee of $25.00 applies 
  • Allow additional time for order processing (see Processing Guidelines)
  • We do not currently ship to P.O. Box/APO/FPO addresses.
Expedited 2-Day Shipping
  • Delivery within 2 business days
  • Shipping fee of $24.95 applies
  • Weekend Delivery is not available
  • Allow additional time for order processing (see Processing Guidelines)
  • We do not currently ship to P.O. Box/APO/FPO addresses.
International Shipping Costs and Methods
International Shipping
  • Delivery time TBD
  • Shipping fee varies per country
  • International shipping charges do not include taxes or duties. Please contact your local customs office to request details of these charges.
International Shipping Policies

MFredric.com accepts no risk of merchandise loss due to international shipment. All risk passes to you upon our delivery to the carrier. You may be subject to import duties and taxes once a shipment reaches your country. Additional customs clearance charges must be paid by you; MFredric.com has no control over these charges and cannot predict what they may be. International orders may be subject to customs clearance procedures which may cause delays beyond original delivery estimates.

Customs policies vary widely from country to country; contact your local customs office for more information. When ordering from MFredric.com, you are considered the "importer of record" and must comply with all laws and regulations of the country in which you are receiving the goods.


Refused Shipments

If you choose to refuse your shipments from MFredric.com, you will be responsible for any duties, taxes and/or customs charges that are incurred on the package, and the cost of returning the package to MFredric.com. This amount will be deducted from your merchandise refund.


Privacy

MFredric.com takes the utmost of care to ensure your privacy. We would like our international customers to understand that international shipments are subject to opening and inspection by customs authorities. Also, we are required to provide customs authorities with basic shipment and product information.

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